MyACHI: Your membership profile and online store

Welcome to MyACHI! MyACHI is the single source for you to manage your membership, get connected, register for events and shop online for ACHI and AHA products. MyACHI delivers simple and secure ways to: Renew your membership Update your contact information and personal demographics View the membership directory Register for webinars and other events Purchase products and publications

Getting Started/Logging In

Your new username (as of November 2011) is your e-mail address. If you're not already set up with the new username/password, visit www.commuityhlth.org and click on "register" in the upper right log-in box.  Follow the instructions there, and your password will be sent when you log in for the first time; you will have the ability to change it.

Note: Your old log-in for the ACHI web site will no longer be valid; you must create your new log-in to continue accessing member-only parts of the ACHI web site, and to obtain member pricing on webinars and other events and products.

Once inside MyACHI, we recommend that you begin by viewing your profile to ensure we have your most current information.

MyACHI (a part of the AHA Online Store) --- A 2-minute introductory video

Need Help?

Looking for additional detail? Skip down the Frequently Asked Questions (FAQs) about MyACHI, immediately below.

For technical assistance, please feel free to contact an ACHI staff member at (312) 422-2193 or via e-mail at communityhlth@aha.org.

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Frequently Asked Questions (FAQs)

Logging In

Why do I need to log in to MyACHI?
When you log in to the new MyACHI, you have logged in to the ACHI website and enjoy seamless access to member-only materials on both the ACHI and American Hospital Association websites. You can also view and change your profile, renew your membership, see the member directory, and make online purchases at the member discount (if applicable).

What is my username?
The e-mail address on file for your membership is your username to log in to MyACHI. (For this reason, it is important that you keep your e-mail address up-to-date in MyACHI, or notify us if it changes.)

How do I reset my password?
If you have already created your MyACHI log-in and are actually logged in, go to the My Account area and click on Change Password. If you do not remember your password, select the Forgot Password link in the log-in area on the home page. A message with your temporary password will be sent to the e-mail address we have on file. If you still experience difficulty or no longer have access to the e-mail address, please contact ACHI at communityhlth@aha.org or 312-422-2193.

I am logged in, but cannot access member-only area. What do I do?
Only ACHI members have access to the member-only area of the web site. If you are not a member, learn more about membership and join today! If you are unsure of your membership status, please contact ACHI at communityhlth@aha.org or 312-422-2193.

Membership Information and Renewal

What is my membership expiration date?
When you are logged into MyACHI, your expiration date is displayed in the top right corner under your name. It is also listed at the top of your weekly ACHI Community Health News e-mails.

Where can I find my membership number?
When you are logged into MyACHI, your membership number is displayed in the top right corner under your name. Your membership number is also listed at the top of your weekly ACHI Community Health News e-mails.

How do I renew my ACHI membership?
Simply log in and visit the Join or Renew page. Follow the links there for renewal options customized to your current membership type.

Can I print an invoice and pay my dues with a check?
Yes! Log in to MyACHI and click on Order History. From here you can print your membership invoice. Please be sure to include a copy of this invoice with your check payment. (Note: Group Rate members will automatically be sent an invoice if they select the "pay by check" option.)

I am not receiving member e-mails. How do I get added on the list?
E-mails provide important ACHI information and member benefits. First, ensure that we have your current e-mail address; log in and check your profile or contact us at communityhlth@aha.org to confirm that.

Contact Information

How do I update my contact information?
To update your contact information, log in to MyACHI and click on My Account - My Profile. From here you can Edit, Add or Delete mailing addresses, phone numbers, fax numbers and e-mail addresses. (Note: Group Rate members are not able to update their organizations directly; contact us at communityhlth@aha.org to request that change.)

How do I update my title and organization?
Updating your title and organization is very similar to changing your contact information. Log in to MyACHI and click on My Account - My Profile. Click on the Edit Pencil next to your title or organization. Enter your new information and the request will be sent to ACHI. ACHI staff will then take care of updating the information.

Membership Directory

Can I remove my contact information from the membership directory?
Yes. While being listed in the membership directory is a great way to network with other ACHI members, you can remove your name by logging in to MyACHI. Click on My Account and then Edit Individual Information. There you can uncheck the “show in member directory” box and you will no longer be displayed in membership directory searches. (Note: The directory is accessible to ACHI members only.)

Is there an “advanced search” option for the membership directory?
Yes, the percent sign (%) and the underscore (_) can be used as wildcard characters. The percent sign is for any number of characters as wildcard. The underscore is for a single character wildcard.

Webinars and other Purchases

Does MyACHI change the way I register for webinars?
You can register for webinars by visiting the Educational Webinars page, the same as always. When you click on the Register button for webinars taking place in January 2012 or later, MyACHI will ask you to log in (if you have not already), and will enable you to make the purchase with the appropriate member discount using our secure and automated system. You will receive e-mail confirmation of your registration.

How do I purchase webinar recordings?
Simply go to the web page where webinar recordings are listed, and follow the informational and purchase links there.

I am a vendor interested in purchasing advertising or a business directory listing. Do I use MyACHI for this?
No, there is no need to log in using MyACHI before purchasing advertising or a business directory listing.