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Educational Webinars

The Association for Community Health Improvement produces several educational webinars each year. These sessions address a range of topics, including: population health improvement and chronic disease prevention, access to care, community benefit programs and reporting, collaborative strategies, outcomes measurement, and evaluation.

2010 Dates:   January 14 | February 11 | April 22 | May 20 | June 17 | July 15 | August 19 | September 23 | October 21 | November 18 

Time (unless otherwise noted): 11:00-12:00 (Pacific Time); 12:00-1:00 (MT); 1:00-2:00 (CT); 2:00-3:00 (ET)

Registration Fee: $40 (members) | $80 (non-members)

Registrants receive a confirmation e-mail immediately upon completing the online form. Instructions for connecting to the webinar and the dial-in number are sent to registrants by e-mail two days in advance of the session. 

(See descriptions of ACHI's 2009 educational webinars.)


April 22, 2010
Improving Health with Community Health Workers: National Evidence and Local Experience

Patricia Duthie, BSN, RN
Director, Community Health Education
Spectrum Health Healthier Communities
Grand Rapids, MI

Read Patricia's bio
Diane Gibbs, MA
Director, Community Health Programs
Spectrum Health Healthier Communities

Read Diane's bio
Janet Hahn, PhD
Senior Outcomes Research Manager
Spectrum Health

Read Janet's bio

This webinar will illustrate Spectrum Health’s experience using Community Health Workers, and provide practical strategies and tactics for you to use and adapt. "Community Health Worker" is used as an umbrella term to describe a health workforce that functions under various job titles. Often, these health care professionals work in communities or neighborhoods that are either under-insured or uninsured. Their critical services provide significant savings in health care costs by encouraging individuals to better manage their health. National evidence confirms that Community Health Workers (CHWs) reduce health care costs for people with chronic diseases, and reduce health care disparities by building trust and working as part of a health care team.

Spectrum Health has been using CHWs since the early 1990’s in a variety of programs such as their Mothers Offering Mothers Support (MOMS) program, their Programa Puente – Latino Health Network program and their School Health Advocacy program. Spectrum Health’s experience confirms that CHWs provide valuable education and support for community members, especially those who traditionally experience health disparities. Spectrum Health will share specific tips and guidelines for hiring, supervising and training CHWs, and provide a bibliography of resources to help guide decisions about employing CHWs.

Please note that this webinar is 75 minutes in length - from 2:00 to 3:15 p.m. ET - in order to provide additional time for discussion and shared experiences from attendees.

At the conclusion of this session, participants will be able to:

  • describe the value and benefits of using Community Health Workers
  • provide examples of job descriptions, supervision guidelines, and training curricula, and
  • understand Spectrum Health’s experience, as well as other attendees' experiences, with CHWs.

February 11, 2010
An Innovative Approach to Building a Medical Home for Vulnerable Populations

Margo DeMont, Ph.D.
Executive Director, Community Health Enhancement
Memorial Hospital of South Bend
South Bend, IN

Read Margo's bio

This webinar will describe how two traditionally competitive health systems, one community-owned and the other faith-based, joined in a courageous new collaborative to build new medical home capacity serving vulnerable, healthcare access-challenged, medically underserved residents.

The project was uniquely funded from sources other than the capital-constrained health systems. The City and community came together to support an investment in excess of $1.1 million to transform a vacant, decrepit building into an state-of-the art medical home facility that also has become an anchor for the revitalization of the neighborhood. You will hear about the unusual physician recruitment strategy that has attracted the best and the brightest medical talent in the community, as well as the community-marketing strategy brought in over 500 patients in three months, prior to an additional 500 being assigned by Medicaid. The physician recruiting and marketing strategies are easily replicated. Presenter Margo DeMont will also describe an outcomes measurement approach that ranges from health care capacity measures, to health and health care metrics, and quality of life.

Join us to learn about this innovative project that built medical home capacity for those most in need, is improving health status, and is demonstrating the social benefits that can be achieved through real partnerships.

At the conclusion of this session, participants will be able to identify:

  • two key steps in the collaboration of a community-owned and a faith-based health system to develop a new entity
  • an unusual physician recruitment strategy that is employing some of the best and brightest medical talent in the community
  • the out-of-the-ordinary funding sources to address the medical needs of the underserved, and
  • a community-based marketing strategy that has been successful and inexpensive.

January 14, 2010
Governance Oversight of Community Benefit Policy & Programs

Lawrence Prybil, PhD, FACHE
College of Public Health
The University of Iowa
Iowa City, IA

Read Larry's bio
Eileen Barsi
Director of Community Benefit
Catholic Healthcare West
San Francisco, CA

Read Eileen's bio

Managers, directors, and vice presidents of community benefit are charged with designing, implementing, and reporting on their programs. For a truly integrated community benefit program’s success, an increasingly important set of considerations involves the board of trustees’ participation in policy-setting and oversight of hospitals’ and health systems’ community benefit goals and performance metrics. With many mid-level staff seeking guidance on how to “manage up” and help their organizations devote attention to community benefit as a strategic priority, developing governance practices is an important topic.

This session will present findings of unprecedented recent research into community health systems’ governance of community benefit, examining characteristics of “low performing, mid-range, and high-performing” systems. Learn from study author Lawrence Prybil to what extent systems have assigned clear oversight responsibility at the board level, have a formal assessment process, established policies, review performance data, and more.

The research findings will be complemented with an illustrated case example detailing the approach of health system Catholic Healthcare West (CHW). Eileen Barsi of CHW will share how and why their board established policies to guide community benefit program commitments, the nature of the board’s oversight, and the benefits and challenges experienced along the way.

At the conclusion of this session, participants will be able to:

  • Articulate the outcomes of Dr. Prybil’s research with CEO and trustees, from Governance in High-Performing Community Health Systems.
  • State at least three ways in which high-performing hospital and health system boards can engage effectively in community benefit oversight.
  • Understand and articulate why and how one health system engaged their trustees in strategic policy-setting and oversight.

This web page may contain links to sites that are not owned or maintained by the Association for Community Health Improvement (ACHI) or the American Hospital Association (AHA). The views expressed by presenters listed on this page do not necessarily reflect the views of ACHI or AHA.

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